I was almost about to buy another brand from a company in Chatswood and lucky i didn’t. They were claiming they had FDA approval and when asked for proof they said “you’re a competitor so we will not tell you”. Great way to talk to potential customers. So do your research before spending your hard earned money. As soon as i emailed OzMask with a list of my concerns Michael was quick to respond and provide with the answers i was looking for. Another bonus is the mask has built in eye protection although i close my eyes during treatment anyway. I also love how they offer a personalised treatment plan, explaining how to use the mask and what settings work best for my skin concerns. Instructions are okay but the one on one plan really helped me get started.